Who we are
The Vet Connection is a leading veterinary telehealth provider that offers customisable 24/7 veterinary services for independent and corporate pet brands.
Leading the way with veterinary telehealth since 2003
There are millions of pets worldwide, more than 18 million in the UK and only 4.3 million of them are insured. Each one of them will need veterinary support in their lifetime and despite the fact that 98% of pet owners consider their pet as one of the family, accessing treatment isn’t always easy.
When a visit to the vets isn’t possible, pet owners want convenient access to veterinary advice and support. That’s why we’ve been offering 24/7 telehealth and digital vet care to pet owners since 2003.
Our mission has always been to provide convenient, cost effective and high quality veterinary advice to pet owners - and we want to help pet brands worldwide do the same.
PET BRAND SERVICES
White-label digital vet services for pet brands
24/7 phone line veterinary support
Digital vet services through live web chat
Pet video consultations
Bespoke veterinary content for marketing and advertising
Nutritional and behavioural advice
Claims review and assessment
Veterinary experts on hand 24/7/365
Our network of more than 55 expert vets and vet nurses are registered with the Royal College of Veterinary Surgeons (RCVS), and pet owners can consult with them 24/7/365 on the phone, text or via live web chat.
What makes us different?
Quality pet care that meets your business objectives
The Vet Connection was created to offer veterinary practices, pet insurance companies, animal charities and pet brands with quality veterinary telehealth and digital vet services. A white-label solution that not only makes your customers and their pets happy, it aligns with your objectives, which may include:
Effective out of hours support
Making pet owners lives easier
Customer retention and referrals
Ready to discuss partnership opportunities?
Every partnership is different. That’s why we customise our digital vet and telehealth solutions to work for you. Find out more about sector specific solutions or book a call to get started.