Supporting your customers with 24/7 Pet CareConvenient and high-quality white label veterinary services for pet brands worldwide
24/7 veterinary support for pet owners
24/7/365 Phone Line
Live web chat
Veterinary telehealth solutions built for youThe wellbeing of pets and their owners is our priority and we know you care about them too. We offer a range of bespoke sector specific solutions to suit you and your customers.
About The Vet Connection
We’ve been offering 24/7 telehealth to pet owners since 2003 on a mission to provide convenient, cost effective and high quality veterinary advice.
We’ve conducted over 1 million successful consultations.
Our 55 + network of vets and vet nurses are registered with RCVS.
Our scalable team has an average of 10 years experience in practice
Pet owners connect directly to our veterinary team 24/7/365 within 30 seconds
We conduct an average of 100,000 successful consults per annum
Quality and consistency are at the heart of everything we do
What our partners say
Being there for our clients 24 hours a day, 7 days a week means a great deal to us and to our clients. At a time when all other veterinary practices in our local area were moving their out-of-hours services to an external service provider, keeping ours in-house whilst maintaining a well-balanced work/home life for our Vets was our primary focus.
The Vet Connection were the perfect solution. During the hours which our practice is closed their stellar team of RVNs work as a triage service to comfort and support our clients. Some are passed through to our Vets, but for most, the reassurance and professional advice from the call handler is all that is needed. They have been instrumental in keeping our team and our clients happy and supported, which keeps us happy as a business.
Being there for our clients 24 hours a day, 7 days a week means a great deal. They [The Vet Connection] have been instrumental in keeping our team and our clients happy and supported, which keeps us happy as a business.
It’s great too that we can provide access to a trusted source of advice for pet owners looking for information on topics such as diet and exercise. At Tesco Bank we are committed to helping customers care and provide for their pets every day, so we’re very pleased that our customers can access quality veterinary advice 24/7 from The Vet Connection’s team of experienced nurses.