Sector specific digital vet solutions


You already do a lot for pets and their owners, but you can do even more with our white-label veterinary telehealth and digital vet solutions.

OUT OF HOURS SUPPORT

White-label 24/7 online vet support and telehealth

The Vet Connection was first launched with veterinary practices in mind to offer out of hours support, but we quickly realised that pet brands could benefit from our services too. Of course, every sector has its own set of challenges and over time we began to develop and customise our service offering.


VETERINARY PRACTICE


Out of hours support for your Veterinary Practice


Pets don’t stop needing help when it’s closing time. That’s why we created The Vet Connection, a 24/7 on demand veterinary service.

Jamie Moodie, CEO of The Vet Connection

Chances are you already know that pet owners want convenient access to out of hours (OOH) pet care and would prefer to speak to their own practice than a third party, but managing OOH in-house isn’t always possible. Our white-label OOH telehealth triage service will provide your customers with instant 24/7 support to help increase appointments, improve practice profitability and improve pet welfare without the cost or difficulties of hiring additional staff or staying open later. Let our network of qualified veterinary nurses and vets cover the OOH veterinary support, so you can focus on running your veterinary practice during the day, and reduce the impact lost veterinary appointments has on your bottom line and out of hours management has on staff wellbeing.

VETERINARY PRACTICE


Out of hours support for your Veterinary Practice


Pets don’t stop needing help when it’s closing time. That’s why we created The Vet Connection, a 24/7 on demand veterinary service.

Jamie Moodie, CEO of The Vet Connection

Chances are you already know that pet owners want convenient access to out of hours (OOH) pet care and would prefer to speak to their own practice than a third party, but managing OOH in-house isn’t always possible. Our white-label OOH telehealth triage service will provide your customers with instant 24/7 support to help increase appointments, improve practice profitability and improve pet welfare without the cost or difficulties of hiring additional staff or staying open later. Let our network of qualified veterinary nurses and vets cover the OOH veterinary support, so you can focus on running your veterinary practice during the day, and reduce the impact lost veterinary appointments has on your bottom line and out of hours management has on staff wellbeing.

PET INSURANCE


Veterinary telehealth for Pet Insurers


There is no NHS for animals, so if you've not got a pet policy in place, you risk having to foot veterinary bills out of your own pocket.

Joe Ahern, Senior Policy Adviser for Pet Insurance

Almost 4.3 million pets were covered by insurance in 2018, but more than 50% still don’t have insurance. The Vet Connection was created to help pet insurance companies provide further support to pet owners who need more support when a trip to the vet is not possible or convenient. We can help your customers avoid the stress and cost of an unnecessary trip by providing them with access 24/7 via phone, live web chat or video. Of course for pet insurance companies this also means avoiding unnecessary claims and added incentive and differentiation in the market to both retain and attract new customers.

PET INSURANCE


Veterinary telehealth for Pet Insurers


There is no NHS for animals, so if you've not got a pet policy in place, you risk having to foot veterinary bills out of your own pocket.

Joe Ahern, Senior Policy Adviser for Pet Insurance

Almost 4.3 million pets were covered by insurance in 2018, but more than 50% still don’t have insurance. The Vet Connection was created to help pet insurance companies provide further support to pet owners who need more support when a trip to the vet is not possible or convenient. We can help your customers avoid the stress and cost of an unnecessary trip by providing them with access 24/7 via phone, live web chat or video. Of course for pet insurance companies this also means avoiding unnecessary claims and added incentive and differentiation in the market to both retain and attract new customers.

PET CHARITY


Pet charities offering aftercare following adoption


Pets end up in shelters not because the pets have issues but because people have challenges...It’s not that people don’t care—they love their pets as much as anyone else.

Inga Fricke, Director at Keeping Pets in Homes for HSUS.

Many digital vet solutions are created with Vet practices and insurance companies in mind, we can customise our veterinary telehealth solutions for your animal or pet charity whether you want to differentiate your membership offering, reduce treatment costs or offer post-homing support, which can reduce ‘return to kennel’ rates by up to 40%. Improving the lives of animals is at the very core of your brand values and according to YouGov research 73% of animal charity donations are from pet owners, the majority of which are dog owners. When you think of it that way, why not offer your animal loving supporters support with their own pets? Not only can our white-label digital vet services compliment the good work you do already, we can back it up with a long history of quality animal care and success stories.

PET CHARITY


Pet charities offering aftercare following adoption


Pets end up in shelters not because the pets have issues but because people have challenges...It’s not that people don’t care—they love their pets as much as anyone else.

Inga Fricke, Director at Keeping Pets in Homes for HSUS.

Many digital vet solutions are created with Vet practices and insurance companies in mind, we can customise our veterinary telehealth solutions for your animal or pet charity whether you want to differentiate your membership offering, reduce treatment costs or offer post-homing support, which can reduce ‘return to kennel’ rates by up to 40%. Improving the lives of animals is at the very core of your brand values and according to YouGov research 73% of animal charity donations are from pet owners, the majority of which are dog owners. When you think of it that way, why not offer your animal loving supporters support with their own pets? Not only can our white-label digital vet services compliment the good work you do already, we can back it up with a long history of quality animal care and success stories.

ADDITIONAL SECTORS


Your sector not on the list?

Our veterinary telehealth solutions can be customised for any pet brand keen to provide their members or customers with our services. In addition to vets, pet insurance companies and pet charities, we can white-label our services for pet nutrition brands, retailers, pet communities and membership organisations with pet owners. If your community or customers are pet owners, we can create a custom solution to suit you.
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